Terms
Terms for this page
SureCall's Terms & Conditions apply to this page in full — acceptable use, intellectual property, disclaimers, limitation of liability, indemnification, governing law (Alberta, Canada) and dispute resolution. They are incorporated here by reference and are not repeated. This page adds only what is specific to an advertising page with a quote form. If the two ever conflict, the main Terms govern.
1. What this page is
This is an advertising landing page for SureCall Contact Centers Ltd. ("SureCall"). You most likely arrived from a paid search advertisement. It exists to describe SureCall's contact center services and to let you request a quote. It is operated on SureCall's behalf by SureCall's marketing partner.
2. Nothing here is a quote, a price, or a promise of results
Everything on this page is for information and business enquiries. In particular:
- No price is offered or implied. Contact center pricing depends on volume, channels, hours and scope, and is given only in a written quote prepared for you.
- Nothing here is a binding offer and nothing creates a contract. Services require a separate written agreement signed by SureCall.
- No outcome is guaranteed. Descriptions of coverage, response times or service are general descriptions, not service levels. Service levels come from a signed agreement.
- Certifications and awards shown here are held by SureCall and are shown as background, not as a warranty about your engagement.
3. Response times mentioned on this page
Where this page says we will come back to you within one business day, that is the target for a first human reply to a quote request, in business hours, and it is a statement of intent — not a contractual service level and not a promise that a full quote will be ready in that time.
4. Submitting the form
- You must be 18 or older. If you send the form for a business, you confirm you are authorised to do so.
- The information you give must be accurate. We use your revenue band and industry to size a quote and to prioritise the enquiry, so inaccurate answers produce an answer that is wrong for you.
- Do not submit confidential, regulated or sensitive information through this form — including customer data, credentials, payment card data or health information. Use a secure channel that we agree with you.
- Sending the form does not create a client relationship, a confidentiality obligation, or any duty for SureCall to provide services.
5. Calls and messages you may receive
If you give us a phone number, we may use it to reply to your enquiry. The consent boxes on the form are separate and optional, and they set what else we may do: calls and texts about your enquiry (including by automated dialling system or prerecorded or artificial voice), and marketing messages. Consent is not a condition of purchase. Reply STOP to any text to stop texts; use the unsubscribe link in any marketing message to stop marketing. How this is recorded is described in the Privacy Notice for this page.
6. Availability and changes
This is a campaign page. It may change, be reorganised or be taken down at any time without notice, and content may become out of date. Advertising variations of this page may show different wording for the same offer. Nothing here is guaranteed to remain available.
7. Links away from this page
Links to surecallcc.com, to review platforms and to other third-party sites are provided for convenience. SureCall does not control third-party sites and is not responsible for their content or practices. Reviews shown on this page are published by their authors on Trustpilot; they are quoted as published and SureCall does not control them.
8. Compliance allocation for contact center services
SureCall provides contact center services under written client agreements. Unless agreed otherwise in writing, clients are responsible for legal compliance relating to campaigns, scripts, lists and consent, and SureCall operates within contractual scope and client instructions. This does not change by your using this page.
9. Governing law
As set out in the main Terms: the laws of the Province of Alberta, Canada, with the jurisdiction-specific carve-outs stated there. Non-waivable rights under United States federal or state law remain intact.
SureCall Contact Centers Ltd.
General: info@surecallcc.com ·
Privacy: privacy@surecallcc.com
Canada: 2535 3 Avenue SE, Suite 410, Calgary, Alberta T2A 7W5 ·
1 (877) 310-0088
United States: 600 17th Street, Suite 2800, Denver, Colorado 80202 ·
1 (888) 735-7166